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Hacker Genie
Your Dedicated Tech Team — Included With Every Plan.
Hacker Genie is CloseHack's hands-on support and development service. Unlimited design requests, unlimited development, 1-on-1 virtual meetings, and a dedicated team that treats your business like their own. No extra fees. No ticket limits. No outsourced support.
The only company to offer hands-on updates for no additional charge.
Unlimited
Requests
24–48 hrs
Avg Turnaround
1-on-1
Live Meetings
$0
Extra Fees
What's Included
A Full Team at Your Fingertips
Every CloseHack plan includes Hacker Genie — your dedicated design, development, and support team.
01
Unlimited Design Requests
Need a new page, updated hero section, or fresh branding? Submit unlimited design requests and we build them — no hourly fees, no revision caps. Your site evolves as fast as your business does.
- Custom page designs & layouts
- Homepage & landing page redesigns
- Branding & color scheme updates
- Logo & asset integration
∞
Design requests included
02
Unlimited Development Requests
Custom integrations, new functionality, or platform tweaks. Our dev team handles it all as part of your plan — no hourly billing, no scope negotiations, no surprise invoices.
- Custom feature development
- Third-party integrations
- Platform configuration changes
- Performance optimization
∞
Dev requests included
03
1-on-1 Virtual Meetings
Hop on a live video call with your dedicated specialist. Review changes in real time, walk through new features together, and see edits happen on the spot. No ticket queues — real conversations with real people.
- Live revision calls on demand
- Screen-share walkthroughs
- Real-time edits during calls
- Strategy & onboarding sessions
Live
Screen-share sessions
04
Dedicated Support Team
Phone, email, and ticket support from real people who know your account inside and out. No bots, no outsourced call centers, no repeating yourself every time you call in.
- Named account specialists
- Phone, email & ticket support
- Priority support queue
- No bots or outsourced agents
24–48h
Average turnaround time
05
Express Setup & Onboarding
Go from sign-up to fully launched in days, not weeks. We handle the questionnaires, onboarding calls, CRM configuration, and hands-on setup so you can focus on selling.
- Guided onboarding questionnaires
- CRM & pipeline configuration
- Domain & DNS setup
- MLS integration setup
Days
From sign-up to launch
06
Hacker Portal
Submit, track, and manage all your revision requests from a single dashboard. Unlimited tickets, transparent status updates, and full history so nothing falls through the cracks.
- Unlimited revision tickets
- Real-time status tracking
- Full request history
- Trello board integration
0
Hidden fees
Workflow
How It Works
Submit a request, hop on a call, and watch it get done. It's that simple.
1
Submit a Request
Use the Hacker Portal or email your request. Design changes, new features, content updates — anything you need.
2
We Build It
Your dedicated team gets to work. Most requests are completed within 24–48 hours.
3
Review Together
Hop on a 1-on-1 video call to review changes live. We make edits on the spot until you're satisfied.
4
Repeat — Unlimited
Submit as many requests as you want. No caps, no extra charges, no fine print.
46 Features
Everything Hacker Genie Covers
From day-one setup to ongoing updates — here's everything included at no extra charge.
Unlimited Design Requests
Unlimited Development Requests
Custom Page Design
Custom Landing Pages
Homepage Redesigns
Branding Updates
Color Scheme Changes
Logo & Asset Updates
1-on-1 Virtual Meetings
Live Revision Calls
Screen-Share Walkthroughs
Onboarding Strategy Sessions
Ready for a Team That Has Your Back?
Join 10,000+ real estate professionals who get unlimited design, development, and support — included with every plan.